ZinBuzz Privacy Policy

1 Who We Are

ZinBuzz is an online gaming platform operated at zinbuzz.net, designed for players in Bangladesh. When this Privacy Policy refers to "ZinBuzz", "we", "us", or "our", it means the operator of the ZinBuzz platform. When it refers to "you" or "your", it means any person who visits, registers on, or uses the ZinBuzz platform in any capacity.

ZinBuzz acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about this Privacy Policy or how ZinBuzz handles your data, you can reach us at [email protected].

2 Data We Collect

ZinBuzz collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers.

Information you provide directly:

• Full name and date of birth (required for registration and age verification)
• Email address and mobile phone number
• Registered payment account details (bKash, Nagad, or Rocket number)
• Identity documents submitted for KYC verification (National ID, passport, or driving licence)
• Any information you provide when contacting ZinBuzz support

Information generated by your use of ZinBuzz:

• Login timestamps and session duration
• Device type, operating system, and browser information
• IP address and approximate location (country/city level)
• Game activity, bet history, and transaction records
• Bonus claims and wagering activity
• Responsible gaming settings and self-exclusion requests

Information from payment providers:

• Transaction confirmation references from bKash, Nagad, and Rocket
• Payment status updates (success, failure, reversal)

3 How We Use Your Data

ZinBuzz uses your personal data only for the purposes listed below. We do not use your data for anything beyond what is described in this Privacy Policy.

ZinBuzz does not use your personal data to send unsolicited marketing communications to third parties, build advertising profiles, or share your information with data brokers. If ZinBuzz sends you promotional emails or in-app messages about bonuses or new games, these are sent only to registered ZinBuzz players and relate directly to your account activity.

4 Legal Basis for Processing

ZinBuzz processes your personal data on the following legal grounds, depending on the specific purpose:

• Contract performance: Processing your registration, deposits, withdrawals, and game activity is necessary to fulfil the agreement between you and ZinBuzz.
• Legal obligation: Identity verification, anti-money laundering checks, and responsible gaming records are required by applicable law and regulations.
• Legitimate interests: Fraud prevention, platform security monitoring, and anonymised analytics are carried out on the basis of ZinBuzz's legitimate interest in operating a safe and reliable platform.
• Consent: Where ZinBuzz sends you optional communications such as promotional offers, this is done on the basis of your consent, which you may withdraw at any time by contacting [email protected].

5 Sharing Your Data

ZinBuzz does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy.
• Identity verification providers: Where ZinBuzz uses a third-party KYC service to verify your identity documents, your ID data is shared with that provider solely for verification purposes.
• Fraud prevention services: ZinBuzz may share IP addresses, device fingerprints, and transaction patterns with fraud detection services to protect the platform and its players.
• Legal authorities: ZinBuzz will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights and safety of ZinBuzz and its players.
• Business transfers: In the event of a merger, acquisition, or sale of ZinBuzz's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply.

All third parties with whom ZinBuzz shares data are required to handle your information securely and to use it only for the specific purpose for which it was shared. ZinBuzz does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

ZinBuzz uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use ZinBuzz.

ZinBuzz uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: Used to collect anonymised data about how players navigate ZinBuzz — which pages are visited most, how long sessions last, and where players encounter issues. This data helps us improve the platform.
• Preference cookies: Store your platform settings such as language preference and display options so you don't have to reset them each visit.

ZinBuzz does not use advertising cookies or third-party tracking pixels that share your behaviour with ad networks. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7 Data Retention

ZinBuzz retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for 5 years from the date of each transaction.
• Support correspondence: Retained for 2 years from the date of the last interaction.
• Analytics data: Anonymised and aggregated — retained indefinitely as it cannot be linked back to individual players.
• KYC documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.

When data is no longer required, ZinBuzz deletes or anonymises it securely. If you request deletion of your account and data, ZinBuzz will action this request subject to any legal retention obligations that prevent immediate deletion.

8 Your Rights

As a ZinBuzz player, you have the following rights over your personal data. These rights can be exercised at any time by contacting [email protected].

9 Children's Privacy

ZinBuzz is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use ZinBuzz.

If ZinBuzz becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on ZinBuzz, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. ZinBuzz supports responsible gaming and takes underage access extremely seriously.

10 Security Measures

ZinBuzz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• TLS encryption on all data transmitted between your device and ZinBuzz servers
• Encrypted storage of sensitive account and identity data at rest
• Access controls limiting which ZinBuzz staff can access personal data, on a need-to-know basis
• Two-factor authentication options for player accounts
• Regular security audits and vulnerability assessments of the ZinBuzz platform
• Automated fraud monitoring to detect and respond to suspicious account activity in real time

While ZinBuzz takes every reasonable precaution, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password for your ZinBuzz account and never share your login credentials with anyone.

11 Changes to This Policy

ZinBuzz may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how we use your personal data, ZinBuzz will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of ZinBuzz after any update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how ZinBuzz handles your personal information.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ZinBuzz handles your personal data, please get in touch. Our support team is available around the clock.